Living with Multiple Sclerosis (MS) often means planning ahead for the unexpected. Changes in mobility, balance and dexterity can make everyday activities more challenging, especially when spending time alone.
For Karen Newton, a 67-year-old from Townsville in North Queensland, finding the right MS personal alarm watch has given her greater confidence to continue living independently while knowing help is always within reach.
A Recommendation That Changed Everything
Karen has lived with MS for many years. After experiencing a fall several years ago, her Occupational Therapist recommended she start wearing a personal alarm watch in case she ever needed assistance again.
She initially chose another provider, but the experience left her disappointed.
“I had a watch with another company, but I wasn’t happy with it.”
Her Occupational Therapist then recommended mCare Digital, and after switching to the mCareWatch G11, Karen immediately noticed the difference.
“With the old emergency watch I couldn’t read the time. With my mCareWatch now I can read the dial and it speaks to me as well—which is unbelievable!”
For someone living with MS, where changes in vision, coordination or dexterity can occur, these seemingly simple features have made a significant difference.
A Personal Alarm Watch Designed for Everyday Life
One of the biggest improvements Karen noticed was how easy the watch is to use.
“The mCareWatch has made my life so much easier. It is excellent!”
She particularly appreciates:
- A large, easy-to-read display
- Voice prompts that read information aloud
- Simple, user-friendly controls
- The ability to cancel accidental alerts
- Reliable coverage while travelling throughout Queensland
Karen regularly travels across North Queensland, including Cairns, the Atherton Tablelands and Brisbane, and says the watch has worked wherever she has gone.
“It has worked in all the different areas I’ve been to, which is terrific!”
Knowing her medical alert watch works away from home gives Karen extra reassurance whenever she travels.
Staying Connected When It Matters Most
One of Karen’s favourite features isn’t actually the emergency button.
Instead, it’s the ability to contact her son directly from her watch.
“I have my son’s number on my watch, so if I haven’t got my phone on me I can still contact him. This is a fabulous feature!”
For many Australians living with disability or chronic health conditions, staying connected with family provides another valuable layer of confidence alongside emergency support.
Designed Around Real People’s Needs
Karen says the mCareWatch G11 suits her lifestyle because it adapts to her individual needs.
Due to reduced dexterity from MS, she chose a Velcro watch band that is much easier to fasten than a traditional buckle.
She also enjoys being able to personalise her watch with different bands while still wearing a device that provides peace of mind.
Another feature she appreciates is the charging reminder.
“The watch actually tells you when you need to recharge.”
These thoughtful details help make wearing the watch simple and convenient every day.
Why Karen Recommends the mCareWatch G11 as an MS Personal Alarm Watch
Karen says she would happily recommend mCare Digital to anyone looking for a personal emergency alarm watch.
Her reasons are simple.
“Because I can actually read the dial, it is easy to use. It has great functions, especially when I’m by myself.”
Most importantly, she says the watch gives her something invaluable.
“It provides me with a sense of independence—it settles the mind a little bit.”
For people living with Multiple Sclerosis, disability or mobility concerns, having a reliable medical alert watch isn’t simply about emergencies. It’s about maintaining confidence, independence and the freedom to continue enjoying everyday life, knowing help is always just a button press away.