NSW SafeWork rebate

If you are a small business in NSW, you could receive a rebate of up to $1,000 on staff safety devices. If your staff work alone, in the community, or in high-risk environments, the NSW SafeWork rebate can help you put the right safety measures in place.

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13+ years of experience

mCareWatch available in English

Australian Owned & Supported

mCareWatch available in English

Used by Community & Government Organisations

mCareWatch available in English

ISO 27001 Certified

What is the NSW SafeWork Rebate?

Many small businesses struggle to keep staff safe when they’re working alone or off-site, particularly without the systems that larger organisations have in place. The NSW Government’s SafeWork Small Business Rebate provides eligible businesses with up to $1,000 back on approved workplace safety equipment, including personal duress alarms and GPS safety wearables.

The rebate has been in place for several years and is available on an ongoing basis. There’s no end date, but each business can claim once every five years. The hardware cost of a mCare starter pack falls exactly within the $1,000 rebate limit, meaning for most eligible businesses, the device cost is fully offset.

Note: Each device requires an ongoing monitoring and software subscription, which is not covered by the rebate. We’ll always make this clear upfront.

mCareWatch G11

Are you eligible?

You’re likely eligible if:

✔ Your business is based and operating in NSW
✔ You employ fewer than 50 staff (full-time equivalent)
✔ You have an ABN
✔ You haven’t claimed this rebate in the past 5 years

Typical businesses that qualify:

NDIS and disability support providers · Home care and aged care · Allied health clinics · Real estate and property management · Cleaning and facilities companies · Community services and outreach · Veterinary clinics

Rebate-Ready Starter Packs

We’ve created simple starter packs aligned to the rebate, so you can get your team protected without overcomplicating the setup. All packs are priced at $1,000 ex GST and fully within the rebate limit. The rebate applies to hardware only. Each device requires an ongoing service plan (monitoring + software), which isn’t covered. We’ll outline this clearly when providing your quote.

Small Team Watch Pack

Products:
4 × mCareWatch 241SE

GPS, SOS alarm, two-way communication – all in one wearable

Price:

$1,596 RRP 
Use your $1,000 rebate on this pack and save 37%

Best for:

Mid-risk teams, community carers, outreach staff

NSW SafeWork Rebate package 1
mCareWatch G11

Advanced Safety Pack

Products:
3 × mCareWatch G11

Feature-rich with multiple SOS activation modes for higher-risk environments

Price:

$1,497 RRP
Use your $1,000 rebate on this pack and save 32%

Best for:

Lone workers in high-risk settings, field-based clinical staff

Site Coverage Pack

Products:
25 × Keychain SOS Buttons

Discreet, one-touch duress alert via the mCare Duress app

Price:

$1,625 RRP
Use your $1,000 rebate on this pack and save 38%

Best for:

Retail, office-based staff, lower-risk environments needing wide coverage

mCareWatch G11

How it Works

1

STEP 1:

Check your eligibility

NSW business · Fewer than 50 staff · Valid ABN · Haven’t claimed in the past 5 years

2

STEP 2:

Complete a short SafeWork online session

SafeWork NSW requires businesses to complete a qualifying education activity before claiming. This is typically a 30–60 minute online session – straightforward and free.

3

STEP 3:

Select your mCare Pack and request a quote

Choose the starter pack that best suits your team, then contact us to receive a customised quote. We’ll provide a split invoice with hardware and subscription clearly separated, making your rebate claim clean and simple, and coordinate next steps for payment.

4

STEP 4:

Submit your claim and get $1,000 back

Upload your invoice and proof of payment to the SafeWork NSW portal. Rebates are typically processed within 8 weeks.

Ready to get started?

Tell us a bit about your team and we’ll recommend the right pack and walk you through the rebate process. If you are unsure what is most suitable for your organisation or have more questions for us, please send us an email at help@mcaredigital.com.au and we’d be happy to assist you. 

Call Us

1300 188 557

Email Us

help@mcaredigital.com.au

Office

AXIS Building. Level 1, Suite 109
46-50 Kent Rd, Mascot, NSW 2020 Australia
(entry to office from Coward Street)

Monday – Friday 9:30am – 5:00pm.

To view our products you must make an appointment by calling our office during office hours.