Aged Care Safety Solutions
Helping Aged Care Providers, Support Coordinators, Plan Managers and Allied Health Practitioners find the right personal safety technology to support safer, more independent living.
How can we help?
At mCare Digital, we’ve spent more than a decade developing personal safety technology that helps people live with greater confidence and independence, while making it easier for others to support them.
For some, that means finding the right personal emergency alarm for one person. For others, it means supporting multiple residents with wearable safety technology that can be centrally managed through our ConnectiveCare® platform. Whatever your role, the technology is only part of the story. The real goal is finding a solution that fits the people you’re supporting, their care environment and the way they want to live.
Choose the option that best describes you:
I am an Aged Care Provider
You’re looking for personal safety technology for residents or clients, whether that’s a small number of personal emergency alarms or a connected solution that can be managed across your organisation.
I am a Support Coordinator, Plan Manager or Allied Health Practitioner
You’re helping an individual find a suitable personal emergency alarm, understand their options or access available government funding as part of their care and support needs.
For Aged Care Providers
Supporting Your Residents Without Making Care More Complicated
Good technology shouldn’t get in the way of care. It should quietly support it. For a resident, that might mean having the confidence to walk to the garden, visit a neighbour or spend time in the community knowing they have a way to call for help. For your care team, it means having personal safety technology that’s practical to manage and can adapt as the needs of your residents or organisation change.
Technology has to be simple when things are not.
That’s why mCare Digital can support anything from a small number of residents through to larger, centrally managed deployments. mCare Digital’s mCareWatch range provides wearable personal emergency alarms with different features and wearing options to suit different individual needs.
You can start with individual residents or a small group and expand as your needs change.
Managing Multiple Residents with ConnectiveCare®
For aged care providers supporting larger numbers of residents or clients, the challenge can extend beyond choosing the right personal emergency alarm.
ConnectiveCare® is mCare Digital’s centralised platform for managing compatible personal emergency devices and wearers. Authorised teams can manage residents and devices, configure supported settings, access relevant device information and receive configured safety notifications through one connected environment.
ConnectiveCare® can support a single facility or larger deployments across multiple locations, with options for customised configurations, integrations and different monitoring arrangements. For larger aged care providers, we can also explore multi-site deployments, API integrations and white-labelled solutions.
For Support Coordinators, Plan Managers & Allied Health Practitioners
Helping You Find the Right Solution for the Person You Support
When you’re supporting an older person with their care needs, choosing a personal emergency alarm is rarely just about comparing devices.
You may be considering how someone lives day to day, their mobility, the risks they face, whether they need location-based features and how they would feel most comfortable wearing the technology. You may also be helping them understand their options and navigate available government funding.
That’s where our team can help.
Our mCareWatch range offers different personal safety features and wearing options so you can consider the solution that best suits the individual rather than trying to fit everyone into the same device.
Whether you’re a Support Coordinator, Plan Manager or Allied Health Practitioner, our team can provide product information and guidance to help you identify an appropriate solution for the person you’re supporting.
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Aged care safety solutions that support the way people want to live
Supporting Independence Without Losing Sight of Safety
Whichever role you play, safety isn’t simply about responding to emergencies. It’s also about helping people maintain as much confidence, choice and independence as possible. This can be particularly important when supporting people living with dementia or cognitive impairment.
The mCareWatch devices offer GPS location and geofencing capabilities that can provide authorised carers with additional location awareness and notifications when configured boundaries are crossed. For someone who enjoys walking independently, for example, this can provide another layer of support without automatically taking that independence away.
Our technology isn’t designed to replace carers, clinical judgement or individual care plans. It’s another practical tool that can form part of the broader support around an individual.
The mCareWatch has also received Dementia Choices accreditation, recognising its suitability as a dementia-friendly product.
Designed Around People, Not Just Devices
mCare Digital has spent more than a decade developing Australian personal safety technology around a simple idea: technology should help people live their lives with greater confidence while making it easier for others to support them.
Our experience spans wearable personal emergency alarms and our proprietary ConnectiveCare® platform, allowing us to support everyone from a professional sourcing an appropriate device for one individual through to an aged care provider looking for a larger connected care solution.
That means you’re not simply choosing a personal alarm and working out the rest yourself. Our team is here to help you find an approach that fits the person, their care environment and the people supporting them.
mCare Digital is also ISO 27001 certified, reflecting our commitment to information security.
Case studies
We currently have large Health Insurance organisations, Aged Care providers, Monitoring vendors and Community Care providers using our devices and ConnectiveCare® software platform.
Bankstown City Aged Care
“Bankstown City Aged Care purchased 41 SOS Mobile Watches for residents of Donington Gardens. The watches are a new concept in personal security that delivers security, independence to the wearer and peace of mind to the people who care about our residents – their children, family and friends. Each watch is simple to use with a red SOS button that is pressed for an emergency. The real brilliance of the product is experienced by the families of the residents when they download the mobile app. This allows them to check in with mum or dad (Dick Tracey style), whenever they feel concerned or just to keep in touch. Bankstown City Aged Care are very pleased that our residents can experience state of the art technology that will deliver a safe and more independent lifestyle in or out of the village.” – Terry Madden, CEO Bankstown City Aged Care
Anglican Retirement Villages (ARV)
“Anglican Retirement Villages (ARV) are a Christian non-for-profit organisation. AVR believes every senior should have an opportunity to access a place to call home in a caring community. ARV have more than 6000 people residing in one of their 22 villages, with carers available to help them at home with everyday activities or health care. AVR’s ‘Housing Assistance’ program has helped many seniors access low-cost rental housing at an affordable price. It is an especially crucial program for older people who are at risk of homelessness. Anglican Retirement Villages is excited to be involved in providing this ground-breaking new technology. We are preparing to offer the watches to residents of some of our independent living villages, to help improve their independence and autonomy. We feel that the technology adds a level of comfort and security for those people worried about a partner who may wander or have periods of forgetfulness. We are looking forward to trying this technology and exploring how else it might improve the lives of older Australians. ” – Allan Waters, GM, Operations South, Anglican Retirement Villages.
St Vincent de Paul Society NSW
“Our inner-city Aged Care facility is home to three residents, proud wearers of the mCareWatch SOS Mobile Watches. Because of these wonderful devices, so much more than a mere watch, they can get about town again. They can meet friends, go to church or visit the pub, and all the while know we can find them and guide them home. Lost, confused, frightened? No more! They now feel free AND safe! It’s no exaggeration to say that their quality of life has improved dramatically, thanks to their SOS Mobile Watch.” – Ross Conlan, Director of Nursing/Manager (Frederic House)
Christian Homes Tasmania, Inc.
“I am passionate about this product and have also learned that organisations and individuals can be struggling without the implementation of these technologies. As a result of the use of the SOS Mobile Watch from mCareWatch we have been able to open our 20-bed Dementia Unit. We have delivered a presentation on this, and had excellent feedback and lots of interest. ” – Marc Van Impe, Facility Manager, Christian Homes Tasmania, Inc.
Clients we work with
Frequently Asked Questions
Q: Can aged care providers purchase personal emergency alarms for multiple residents or clients?
A: Yes. mCare Digital works with aged care providers looking for personal emergency alarms for individual residents or clients, smaller groups and larger deployments. Different mCareWatch devices can be selected according to individual needs and preferred wearing options.
Q: Do you work with Support Coordinators, Plan Managers and Allied Health Practitioners?
A: Yes. We work with Support Coordinators, Plan Managers and Allied Health Practitioners helping individuals identify suitable personal emergency alarm solutions and navigate applicable government funding and care arrangements.
Our team can provide product information and support to help you determine which mCareWatch solution may be appropriate for the person you’re supporting.
Q: Can an aged care provider manage multiple personal alarms from one system?
A: Yes. ConnectiveCare® provides a centralised environment for authorised aged care providers to manage compatible mCare Digital devices and wearers. This can support people within one facility or larger deployments across multiple locations.
Q: Can personal emergency alarms support people living with dementia?
A: The mCareWatch devices offer GPS location and geofencing capabilities that may provide additional support for people living with dementia. Technology should always be selected according to the person’s individual needs, abilities and care arrangements.
Q: Can we start with a small number of devices and expand later?
A: Yes. Aged care providers can begin with several personal emergency alarms and explore a larger ConnectiveCare® deployment as requirements change.
Let’s Start With the People You Support
Whether you’re an aged care provider considering personal safety technology across your organisation or a Support Coordinator, Plan Manager or Allied Health Practitioner helping one person find the right personal emergency alarm, you don’t need to know which device or configuration is right before speaking with us.
Tell us about the person or people you’re supporting, their care environment and what you’re trying to make easier and we’ll help you find an approach that fits.
Last Reviewed: October 2026
This information has been prepared by mCare Digital to help Aged Care Providers, Support Coordinators, Plan Managers and Allied Health Practitioners understand personal emergency alarm and connected care options for the people they support.
For information about specific mCare Digital products and services, visit our product page .
References:
- Dementia Choices accreditation information
- NDIS Provider
- ISO 27001 certification information