Services: Who we help
Our services started with the support of the elderly through our technology solutions, specifically the mCareWatch.
Over the years, our services extended to individuals with disability, those concerned about their personal safety and any organisation interested in using our services and products.
We are a registered NDIS provider and work with agencies and OTs to understand the needs of their clients.
We can answer any questions about our services and our Australian based customer service team is only a phone call away via 1300 188 557.
Please feel free to contact us Monday to Friday during business hours of 9am to 5pm AEST.
We understand how important it is for your loved ones to maintain their independence and for you to have a peace of mind knowing they are ok. Ageing comes with a number of challenges, which is why we’ve developed our products helping with remote care giving.
As a registered NDIS provider, we’ve helped thousands of people with disability enhance their quality of life by using our mCareWatch personal mobile and alarm. We support Occupational Therapists, Agencies and Individuals with their care plans.
Personal safety isn’t guaranteed for everyone. Whether it’s the nature of your job that puts you in danger or your personal family environment poses a risk to your safety, our discrete solutions could support you. Your safety and privacy is important to us.
Partners, organisations and service providers can use our ConnectiveCare® software platform as an out-of-the-box product or integrate and customise solutions themselves utilising mCare Digital’s API suite. Connect with us to find out more.
What People Are Saying
I am very happy with the mCareWatch and think it is a wonderful product. My husband has dementia and is wearing the watch every day and I now feel a little more peace of mind knowing that he is wearing the watch. I am able to find out where he is through my mobile app and also call him and the watch automatically answers when I call which is great as he doesn’t need to remember to press any buttons on the watch.
Nicole I want to tell you how much I have appreciated talking to you. You have solved all my many hiccups (usually human error on my part) with such ease. I have never known anyone to have such wonderful customer service as yourself. Thank you so much for all that you have done for me and my husband who has been wearing the mCareWatch. I would highly recommend your company to my friends & family.
I have been wearing the mCareWatch for close to two years and I’ve been very happy with it. I have only had to use the watch on one occasion when I had an emergency and it didn’t let me down. I managed to press the SOS button which called for help and my carer was able to organise the ambulance on my behalf. It’s a fantastic product which provides me with security and I’ve been telling everyone about it.
The mCareWatch was referred to us by a sergeant at the NSW Police Force who had spent a lot of time working in crime prevention and with ‘at risk’ individuals.