About the mCare Digital Team
An Australian owned and operated business providing technology solutions to assist the elderly, people with disability and those concerned about their personal safety.
What makes us different
We’ve realised early on that it was important for us to manage and maintain the end to end software development process in order to keep innovating for our customers.
As such, we’ve been able to perfect and customise our solutions to support thousands of individuals who rely on our technology for their day to day activities, independence and safety. We are also working closely with aged care providers, occupational therapists, disability agencies and family violence service providers who are able to assist their clients by using our technology.
Further to that, we are a tight knit team driven by a common purpose of wanting to leave a legacy and help those most vulnerable in our society.
Our employees are regular volunteers and we often get involved in sponsoring community events.
We embrace our team’s cultural diversity and advocate for remote and flexible working conditions.
Aim to make a difference
Build and leave a positive legacy
Enjoy the journey
Work isn’t just a bunch of goals
We advocate for the marginalised, often forgotten groups
Go above and beyond
Surprise and delight
Keep it simple
Focus on making it easy to use
Always work as a team
Together everyone achieves more
About celebrating 10 years
About our story
Being in business for us is personal. As a matter of fact, the whole reason we started the company is because of our father, Michael who wanted to maintain his independence as he was recovering from a stroke. He was living in his home and we were increasingly worried about his safety and wellbeing. The personal emergency alarms available at the time were falling short of our expectations when it came to quality and reliability so we had to take action. That’s how the mCareWatch came about back in 2012.
The ‘m’ in mCareWatch has dual meaning and stands firstly for ‘Michael’ and recognises our father as the inspiration behind the company and also for ‘Mobility’ in terms of what it offers wearers; working anywhere and anytime for Connected Caring™.
Meet our team
Co-founder and Managing Director
Peter has acted as Health Informatician at various Australian health agencies such as NSW Health and Queensland Health, before becoming the Lead Health Domain Consultant for the Information Technology Services arm of SingTel, NCS. He was responsible for delivering large-scale, mission-critical systems for the Ministry of Health in Singapore and the Department of Health in Hong Kong. A member of the Health Informatics Society of Australia and the Health Information Management Association of Australia, Peter holds a Bachelor of Applied Science from the University of Sydney.
Paul (Apostolis) Apostolopoulos
Co-founder and Director
Paul has 30 years’ senior marketing and sales experience in major media and retail companies both in Australia and overseas. His track record spans the conception, development, launch and ongoing marketing of a wide range of products in Australia, New Zealand, and North America. Paul has a deep understanding of how to successfully develop and market products in the highly specialised personal care category, along with the proven execution discipline, business experience and commercial acumen. Paul holds a Bachelor of Economics from Macquarie University.
Customer Experience Director
Jarka has over 15 years’ experience in strategy, operations and project management and has led operations for companies such as News Corp. She partners with corporates, SMEs and start-ups to help innovate, design and execute effective business strategies and solutions specialising in human centred design. In addition to her work at mCare Digital, Jarka is a Director at Designed by Life, a digital consultancy. She is a regular panellist with General Assembly and you can find her contributing to print and online publications writing about business and personal development.
Technical Services Manager
James is an IT consultant with over 25 years of experience in the IT industry. His expertise spans technical consulting, system architecture, enterprise integration, to project management, presales and more. His marque projects include building applications for TSMC, leading the team that oversaw the development of the messaging system for the entire Singapore civil servants and the extensive multi-million-dollar web content management system for the Australian Broadcasting Corporation (ABC).
Customer Experience Executive
Nicole has over 25 years’ experience across a variety of customer support departments, including Healthcare, Hospitality and Financial sectors. Over the past decade Nicole was dedicated to the growth and development of improving financial strategies for Startrack and Australia Post that aligned company objectives with customer satisfaction. She has a passion for making a difference to those in need by providing a first-class customer experience. Her ability to resolve any queries or issues that may arise with compassion and understanding – will ensure customers always feel supported.
Business Development Executive
Helen has a broad knowledge and background with thirty years’ experience in Education, Hospitality, Management, Public Service and Retail Sales. She has owned her own business and is passionate about customer service and building relationships with clients. As Business Development Executive she is responsible for securing new business opportunities, finding and developing new markets and driving sales growth.
Why choose us
mCare Digital is an Australian owned and operated company providing ongoing local support
Our products are approved and can be funded by NDIS or a Home Care Package
Our mCareWatch is the only personal alarm accredited by Dementia Choices and the # 1 ranking watch in the CHOICE Personal Alarms Review 2021
Our personal alarm devices arrive pre-set and ready to use with no technical knowledge required
Both the mCareWatch and mCareMate are 4G SIM personal alarm enabled devices that you can make and receive calls with
The devices are easy to use plus include a quick SOS activation feature that makes calling for help simple and effective
Our software is owned and managed by mCare Digital and all personal data is secure and stored in Australia
Fully customisable software solution for organisations
Who we help
We understand how important it is for your loved ones to maintain their independence and for you to have a peace of mind knowing they are ok. Ageing comes with a number of challenges, which is why we’ve developed our products helping with remote care giving.
As a registered NDIS provider, we’ve helped thousands of people with disability enhance their quality of life by using our mCareWatch personal mobile and alarm. We support Occupational Therapists, Agencies and Individuals with their care plans.
Personal safety isn’t guaranteed for everyone. Whether it’s the nature of your job that puts you in danger or your personal family environment poses a risk to your safety, our discrete solutions could support you. Your safety and privacy is important to us.
Partners, organisations and service providers can use our ConnectiveCare® software platform as an out-of-the-box product or integrate and customise solutions themselves utilising mCare Digital’s API suite. Connect with us to find out more.
1300 188 557
AXIS Building. Level 1, Suite 109
46-50 Kent Rd, Mascot, NSW 2020 Australia
(entry to office from Coward Street)
Monday – Friday 9:30am – 5:00pm. To view our products you must make an appointment by calling our office during office hours.