Terms & Conditions (Anniversary Campaign 1/11/25 – 15/12/25)

THIS COMPETITION IS NOW OFFICIALLY CLOSED.

The winners of the competition open to the public are: 

(a) Mavis Blowers who won a mCareWatch G11 with 12 months of service (self-monitored)

(b) Deborah De Geeter who won a mCareWatch 241SE with 12 months of service (self-monitored)

(c) Roshinie Windrich who won a mCareMate Pendant with 12 months of service (self-monitored)

The winners of the competition open to existing customers are: 

(a) Margaret Makrostergios  who won 12 months of family and friends monitored service for her mCareWatch 241

(b) Trevor Blowers who won 12 months of family and friends monitored service for his mCareWatch 241

(c) Helen Skazas who won 12 months of DV service for her mCareWatch 241

  1. Promoter: mCare Digital Pty Ltd (ABN [32161052571]), [109.46-50 Kent Rd Mascot NSW], Australia.
  2. Eligibility: Australian residents aged 18+. Existing customers of mCare Digital may also enter. Employees and immediate family of the Promoter are ineligible.
  3. Promotion Period: 12:00 am AEDT 1/11/2025 to 11:59 pm AEDT 15/12/2025.
  4. How to Enter:OPEN TO EVERYONE ELIGIBLE UNDER POINT #2:
    During the Promotion Period, complete this entry form that’s open to everyone, select one device category (G11, 241SE, or mCareMate), and in 50 words or less tell us why you’d love an mCare device. No purchase necessary. Only 1 entry per person per challenge permitted.OPEN TO EXISTING CUSTOMERS OF MCARE DIGITAL:
    If you are an existing mCare Digital customer (i.e. you’ve got an active service plan with us during the entire promotional period and it is not due to expire before the 16th of December 2025), you can share your experience of using your current device in 50 words or less via this form. This is a separate competition to the previously mentioned public one. Sharing your contact details will enable us to identify you and your current subscription details in our system. These are two separate campaigns with 2 separate prize categories. As an existing customer you are eligible to enter both competitions. If you are not currently an mCare Digital customer, you may only enter the ‘Public’ promotion. 1 entry per challenge per person applies.
  5. Game of Skill: This is not a game of chance. Entries will be judged by a panel appointed by the Promoter on 16/12/2025 (or next business day) using the following criteria: originality, sincerity, clarity, and alignment with mCare’s mission.
  6. Prizes for non-customers (3 total): One winner per device category. Each winner receives the device for that category (mCareWatch G11, mCareWatch 241SE, or mCareMate pendant) plus a 12-month service plan with Personal Family Self-Monitoring. Approx. RRP per prize: G11 $974, 241SE $698 and mCareMate $574. Colour/model subject to availability.
    Prizes for existing customers (3 in total): each person will win a 12-month service plan matching the nature of your current service plan. This is a one-time free extension of your current service plan. For.e.g if you currently have a 24/7 professional monitoring plan, it’s going to be extended by 12 months for free at the time your current service plan comes up for a renewal. If you are on a month by month plan, regardless of whether it’s monitored by family or friends or by a professional monitoring centre, we’ll apply your free 12 months at the time when your next month’s service plan is due for a renewal.
  7. Prize Conditions: Service plan to be activated within 60 days of notification; coverage subject to network conditions. Prize is not transferable or redeemable for cash. Standard warranty applies; damage/misuse excluded. After 12 months, standard plan fees apply unless cancelled.
  8. Notification & Publication: Winners will be notified by email within 3 business days of judging and published at mcaredigital.com.au by 19/12/2025.
  9. Unclaimed Prizes: If a winner cannot be contacted within 14 days, the prize may be awarded to the next best valid entry for that category.
  10. Content Licence: By entering, you grant the Promoter a non-exclusive, royalty-free licence to use your first name, state and entry text for promotional purposes (website, email, social), unless you opt out in writing.
  11. Privacy: Personal information is used to administer the promotion and (if opted-in) for marketing. See the Promoter’s Privacy Policy via this link.
  12. General: The Promoter is not responsible for late, lost or misdirected entries or technical issues. The Promoter may verify entries and disqualify those that are incomplete, offensive, unlawful or not in keeping with the spirit of the promotion. If the promotion is interfered with or cannot run as planned, the Promoter may modify, suspend or cancel it.
  13. Social Disclaimer: This promotion is in no way sponsored, endorsed or administered by, or associated with, Meta or Google.
  14. Governing Law: NSW, Australia.