Choosing a personal alarm watch for an ageing parent can provide that extra layer of safety for families, knowing there is a simple way to call for help if it’s ever needed.
For Randall Chin, that decision came more than 11 years ago when he began thinking about what might happen if his mother, Sheung Mei, had an accident and couldn’t access a phone.
Today, Sheung Mei is 88 and still uses an mCareWatch. Thankfully, there hasn’t been a major emergency. Instead, the watch has been there quietly in the background, giving Randall and his mum added peace of mind in everyday life.
Why Randall chose a personal alarm watch for his mum
Randall joined the mCare Digital community in February 2015.
At the time, he wanted his mum to have an easy way to call for help if something happened, particularly after remembering an accident she had experienced years earlier when she didn’t have access to a phone.
“Mum was getting old. She had an accident many years ago and didn’t have access to a phone. I decided then that it was time to purchase a personal emergency watch for her.”
Back then, personal alarm watch technology was still relatively new, and Randall says there weren’t many providers offering the features he was looking for.
“mCare Digital was a pioneer in this space, so that is the reason I went with mCare Digital.”
More than 11 years later, Sheung Mei continues to use an mCareWatch 241.
A simple way to call for help
For Sheung Mei, one of the most important things about her mCareWatch is its simplicity.
If she needs assistance, she can press the SOS button on the side of the watch to call for help.
“The mCareWatch has been used more as a backup and a safety precaution for my mother. She can press that SOS button whenever she needs help.”
For families like Randall’s, choosing a personal alarm watch for an ageing parent isn’t necessarily about expecting something to go wrong. It can simply mean putting an extra layer of safety in place, just in case it’s ever needed.
A feature that makes things easier for an ageing parent
One feature Randall particularly values is auto-answer.
It means he can call Sheung Mei through her mCareWatch without her needing to find or press a button to answer.
“I can ring Mum and she doesn’t have to worry about pressing any buttons. It can open two-way and I can talk to her. This is a great feature!”
Randall also appreciates how straightforward the SOS function is.
“Pushing that side button for SOS makes it nice and easy. I also love the reliability of the auto-answer feature.”
It’s a small feature that can make a meaningful difference, particularly when ease of use is important.
Peace of mind for more than 11 years
Thankfully, Sheung Mei hasn’t needed her mCareWatch for a major emergency.
Instead, it has remained a reassuring backup for more than a decade.
“The mCareWatch has provided us with more peace of mind, and we are lucky that we haven’t had a real big problem,” Randall says. “It has provided us with convenience, and we are fortunate that we haven’t had any worst-case scenarios.”
And perhaps that is the best outcome.
Choosing a personal alarm watch for an ageing parent can simply provide another layer of reassurance in everyday life, a way to call for help that is there if something unexpected happens.
After more than 11 years as an mCare Digital customer, Randall continues to recommend mCare Digital to others.
“We always recommend mCare Digital to others. We love the product and the customer service!”
We’re grateful to Randall and Sheung Mei for trusting mCare Digital for more than a decade and for allowing us to share their story.
A Closer Look at The mCareWatch Experience
Q: Why did Randall choose a personal alarm watch for his ageing mum?
A: Randall chose a personal alarm watch after thinking about a previous accident his mum had experienced when she didn’t have access to a phone. He wanted her to have a simple way to call for help if she ever needed it.
Q: How long has Sheung Mei used an mCareWatch?
A: Sheung Mei has used an mCareWatch since February 2015. More than 11 years later, she continues to use the device as an additional safety precaution in everyday life.
Q: Which personal alarm watch does Sheung Mei use?
A: Sheung Mei currently uses the mCareWatch MW241, which includes an SOS button and two-way voice communication.
Q: What mCareWatch feature does Randall find most useful?
A: Randall particularly values the auto-answer feature. It allows him to call his mum through the watch without her needing to press a button to answer.
Q: Can a personal alarm watch be useful even if there hasn’t been an emergency?
A: Yes. As Randall and Sheung Mei’s experience shows, a personal alarm watch can simply provide an extra layer of safety for families. It can be there as a backup, with a way to call for help available should it ever be needed.