One time setup and activation includes:
mCareWatch with setup and activation includes:
- mCareWatch 4G device
- Magnetic recharger with USB cable and power adaptor
- Activated SIM card inserted into the device
- Pre-Set SOS and Speed Dial contacts
- Creating your personalised user account for ConnectiveCare® web dashboard and Family Mobile APP
- ‘M’boarding phone call from our Customer Care team upon receipt of the device to ensure device is operating as required and to answer any questions
- 12 months warranty
Ongoing Service Plans include:
Service Plans include:
- SIM card with ability to make and receive outgoing voice calls (SOS) and data, which is required for the connection of the watch to the web dashboard and mobile APP. The data will also allow the family to track the location of the device.
- Family access to the ConnectiveCare® web dashboard, which will allow you to connect to the device (maps), update features, settings, set reminders and more
- Family access to the carer’s mobile APP (iOS and Android)
- Ongoing support from our Customer Care team based in Australia
Detailed description of the mCareWatch:
On this mCareWatch checkout page you can purchase the mCareWatch, which is a smart watch, emergency alarm, location tracker and mobile phone in one. It comes with a classic shaped circular dial featuring a 1.3-inch AMOLED screen with 454 x 454 pixels resolution at 326ppi pixel density. It comes with the coveted IP67 certification which makes it water resistant as well as dustproof.
Some additional specs of the mCareWatch include: Double 4G network connectivity, Nano SIM, Wi-Fi with integrated antenna, GPS/GLONASS, Bluetooth v4, heart rate monitoring, GPS mapping and a 500mAh battery.
When you complete your purchase on this mCareWatch checkout page, you will also gain access to your service plan, our software application called ConnectiveCare® (as a platform and app) and a SIM card with a phone number.
SIM Card Details
Basic Service Plan includes: 30 minutes of standard outgoing national voice calls (Australia) and 25MB of data per month. Additional charges apply if you exceed these minimum thresholds per month. If you exceed the thirty (30) minutes of outgoing national voice calls per month you will be charged $15.00 (incl. GST) for an additional 30 minutes of outgoing voice calls and 25MB of data.
Standard and Premium Service Plans include: unlimited national outgoing voice calls (Australia) and 1GB of data per month. Additional charges apply if you exceed these minimum thresholds per month. If you exceed the 1GB of data, you will be charged an additional $20 for 1GB of data.
Length (excluding watch crown) 48 mm
Width 43.2 mm
Height 14 mm (from bottom to screen)
Weight Approx. 80g
Colour Carbon Black or White
Display 1.3-inch circular AMOLED display
454 x 454 pixels, Sapphire Glass Full Touch Screen
Operation System Android 9.1
Model mCareWatch MW211
Memory 1 GB RAM + 16 GB ROM
LTE: B1 (2100), B2 (1900), B3 (1800), B4(1700) B5 (850), B7 (2600), B8 (900), B12 (700), B17 (700), B28 (700), B38 (2600), B39 (1900), B40 (2300), B41 (2500), WCDMA (3G): B1 (2100), B2 (1900) B5 (850), B8 (900)
Positioning System GPS + Glonass
Bluetooth BLE and BT 4.1
Wi-Fi 2.4 WiFi
Battery 500 mAh*
*Typical value. Actual capacity may vary slightly.
This capacity is the nominal battery capacity. The actual battery capacity for each individual product may be slightly above or below the nominal battery capacity.
Water and dust resistance rating IP67
Setup and Configuration Form
After you have submitted and completed the order on this mCareWatch checkout page, you will be sent to our ‘Setup & Configuration’ Form (this link will also be emailed to you). Please complete this form (wearer’s details, SOS contacts, specific settings, etc.,) so that our team can customise the device to the wearer and ensure we make it as easy as possible for the wearer and carers to use. Once you complete this Form, our Customer Care team will setup and deliver the watch to you promptly.
Purchase Australia’s # 1 smartwatch personal alarm for $499 plus select one of the Service Plans* below:
mCareWatch checkout – select one of the options:
The pricing total at the time of purchase includes: (1) the price of the mCareWatch $499 + (2) shipping $25 + (3) the first instalment of your service plan (Monthly or Annual fee)
*please note that the service plan is a reoccuring charge. If you select one of the annual plans, your service plan will renew in 12 months; if you’ve selected a monthly plan, you’ll be charged each month for the cost of the service plan unless cancelled
The mCareWatch comes ready to use out of the box
- Your mCareWatch 4G in selected colour
- Magnetic recharger
- USB cable connecting to recharger
- Power Adaptor
- Getting Started Guide (mCareWatch)
- User Guide (Web Dashboard and Mobile APP)
- Personalised Welcome Letter with details about your device (mobile number), your account details to access the web dashboard, mobile APP and Customer Care support contacts details