
NEW! mCareWatch HW2
Australia?s first 4G SIM-enabled smart watch now available pre-connected to the mCareWatch software platform
Achieve new levels of caring, safety, peace of mind and functionality with the mCareWatch HW2, which we can preconfigure to connect wearers, carers and their devices to the mCareWatch ConnectiveCARE platform.
The mCareWatch HW2 is an easy to use smart watch, mobile phone, SOS alarm and GPS tracker in one. The watch also connects to our software platform with its SOS functionality, customised medication and appointment alerts, GPS tracking, geo-fencing, non-movement alerts, biometric monitoring capabilities and all the other features that make mCareWatch the leader in caring, safety and healthcare technology.
And yes ? it?s water resistant and can be worn in the shower for 24-hour protection when it?s needed most.
Couple the mCareWatch HW2 with the additional power and functionality of the mCareWatch software platform and you have an unrivalled device to support caring, safety and wellbeing ? with full support and visibility across a range of devices.
Prices start at $499 for the mCareWatch HW2 which includes setup and activation. SIM card and delivery charges extra.
About the mCareWatch HW2
With its 4G SIM, this smart watch is an Australian first, delivering standalone connectivity so you can step away from your phone and still enjoy nearly full phone functionality on the watch. Its stylish, classic wristwatch design is discreet but highly functional, easy to read and easy to use. And it?s dust resistant, water resistant and has a long battery life which make it perfect for caring, health and safety use.
The real bonus is that wearers can do all this and more without carrying their smartphone ? and enjoy the benefits of connection to mCareWatch.
Welcome to a new level of wearer independence and carer peace of mind.
Funding Assistance
Some Australians may be eligible for Government or other assistance paying for their mCareWatch HW2. Check this?list of funding options?to help you decide if you should consider applying for assistance. Please note, mCareWatch is a registered NDIS provider (registration number: 4050006555).
Link your mCareWatch HW2 with the mCareWatch software platform to access the following caring, safety and wellbeing features:

SOS?EMERGENCY
SOS Button dials pre-set contact number or 24-hour emergency monitoring service. Multiple family members, friends, and carers can also receive an SMS and email alert when wearer activates the SOS button.

LOCATION?TRACKING
Location?tracker works indoors, outdoors and overseas using GPS, GSM (mobile towers) and Wi-Fi, providing a map position of the wearer via the web dashboard or mobile app.

MEDICATION & APPOINTMENT REMINDERS
Provides customised medication and appointment reminders for the wearer and configured from the web dashboard (ConnectiveCARE).

FAMILY SPEED DIAL
Call pre-set contact numbers automatically by pressing their photos displayed on watch.

GEO-FENCE
Set up a defined safe area (geo-fence). Family members and carers will?receive an SMS and email alert when?the watch leaves the safe zone.

NON-MOVEMENT DETECTION
Family and friends can receive an SMS or email alert when non-movement by the wearer has been detected.

WELLNESS & QUALITY OF LIFE
This feature enables the watch to check in on the wearer by asking a series of questions to ensure the wearer is safe and well.

HEART RATE MONITORING
Captures the wearer’s heart rate during an SOS emergency situation which can then be shared with paramedics or family.

MOBILE APP &?DASHBOARD
Links to ConnectiveCARE platform?and mCareWatch app, enabling monitoring, reporting and locating the watch on laptop/computer/tablet.

CAPTURE BLOOD PRESSURE & WEIGHT
Watch connects via Bluetooth with separate biometric devices to measure blood pressure and weight. Biometric vital signs can be collected and shared with wearer’s physician and family members.
mCareWatch?
Smartphone App
realtime?location finder for Anywhere, Anytime, Connected Caring?
The mCareWatch smartphone app is the go-anywhere companion to the mCareWatch HW2. Through the app, using GPS, mobile phone and WiFi technologies, you can access the ConnectiveCARE online platform and pinpoint the wearer?s position to within a few metres.
Wearers are free to live independently and go where they please ? without triggering a false alarm. Carers can find out where their loved ones are located through the mCareWatch app anywhere, anytime they have their smartphone handy.
If you?re not on the go, you can also log into the ConnectiveCARE online platform directly from your home computer or tablet to see all the same information.
The mCareWatch app works with any iPhone or Android smartphone. It links with the ConnectiveCARE platform to give you:
-
Remote Watch Status
-
GPS Location
-
SOS Emergency Alarms
-
Geo-fence Detection
-
Tailored Medication Reminders
-
Receive Low Battery Alerts

Plus selected Monthly or Annual Service Plan

Basic
(no lock-in contract)
- Activated SIM card
- 30 minutes of voice calls per month
- 25MB of data per month
- Location Tracking
- SOS Emergency calls
- Medication reminders
- Access to web portal (3 licenses)
- Access to carer?s mobile app (3 licenses)
- SOS calls answered by family or friends
Non-movement detectionGeo-FenceSpeed Dial contactsHealth & Wellness alerts*PedometerFall DetectorBuy annually and save! – $240 per Year (Save $108)
Standard
(no lock-in contract)
- Activated SIM card
- Unlimited voice calls
- 1GB of data per month
- Location Tracking
- SOS Emergency calls
- Medication reminders
- Access to web portal (6 licenses)
- Access to carer?s mobile app (6 licenses)
- SOS calls answered by family or friends
- Non-movement detection
- Geo-Fence
- Speed Dial contacts
- Health & Wellness alerts*
- Pedometer
- Fall Detector
Buy annually and save! – $468 per Year (Save $120)
Premium
(no lock-in contract)
- Activated SIM card
- Unlimited voice calls
- 1GB of data per month
- Location Tracking
- SOS Emergency calls
- Medication reminders
- Access to web portal (6 licenses)
- Access to carer?s mobile app (6 licenses)
- SOS calls answered by 24/7 Monitoring Call centre
- Non-movement detection
- Geo-Fence
- Speed Dial contacts
- Health & Wellness alerts*
- Pedometer
- Fall Detector
Buy annually and save! – $708 per Year (Save $120)
Questions
What are the colour options for the mCareWatch HW2?
What is the difference between the mCareWatch HW2 and your previous models?
Is the mCareWatch HW2 waterproof and can I wear it in the bath or while swimming?
How long does the battery last on the mCareWatch HW2?
Does the mCareWatch HW2 have a fall detector?
How many carers can log into the carer?s mobile app and web dashboard (ConnectiveCARE)?
Will my mum/dad have to carry a smartphone around with the watch?
What type of warranty do you offer with the mCare Huawei Watch 2?
What happens when the SOS button is pressed?
Is it safe to wear the mCareWatch HW2 on the wrist?
Can I change the watch face?
Pre-Purchase Questions
How are credit card payments processed?
What details will appear on my credit card statement?
How will it be delivered?
Product Detail Questions
If I purchase the 12 Months Upfront plan and my father moves into palliative care can I cancel the service and receive a refund?
What are the payment options available?
Call us on 1300188557 and we can take your order over the phone
Is it difficult to use the watch?
Do I need to use the Mobile App?
How do I download the Carer Mobile App?
What is battery life and how often does that watch need to be recharged?
How do you recharge the watch battery and how long does to take to recharge?
NOTE: Charge your watch in a cool and dry place. Keep the charging port dry and clean before charging.
Connect the charging cradle to the charger using the USB cable. Place your watch onto the charging cradle. Align and attach the charging port to the magnets of the charging cradle. You should see the battery level on the watch face.
How does the wearer make a call out from the watch?
Post-Purchase Questions
Will the mCareWatch HW2 work overseas?
How long does it take from ordering and payment to receiving the Watch?
What do I need to program and set up on the watch before it is ready for use?
What does my SIM card Data Plan include and what are my responsibilities?
The STANDARD and PREMIUM Service Plans include unlimited voice calls and 1GB of data per month. Additional charges apply if you exceed the 1GB of data per month.
IMPORTANT: All SIM cards are powered by the Optus 4G Plus Network. Please check your Optus 4G coverage here https://www.amaysim.com.au/about/coverage